000 00304nam a2200133Ia 4500
008 220613s9999||||xx |||||||||||||| ||und||
100 _aZeithaml,V.A.&Others
245 0 _aService Marketing
250 _a6th,(2013)
260 _bNew Delhi: MGH
300 _a711
650 _aMarketing
942 _cMANG
999 _c16164
_d16164